Terms and Conditions

Last updated: March 23, 2026

These Terms and Conditions ("Terms") govern your use of the website and services of Brows by Aylin ("we," "us," or "our"). By using our website, booking an appointment, or opting in to text messages or email communications, you agree to these Terms.

SMS text message program

The following applies to our U.S. SMS (text message) program when you provide your mobile phone number and consent to receive text messages from us (for example, when booking an appointment or contacting us).

Program name

Brows by Aylin SMS Notifications

Program description

We may send transactional text messages related to your eyebrow services and appointments with Brows by Aylin, including appointment confirmations, reminders, scheduling updates, and similar service-related notices. Marketing content, if any, will only be sent where permitted by law and with appropriate consent.

Message and data rates

Message and data rates may apply. Message frequency varies based on your interactions with us (for example, when you book or change an appointment). Carriers are not liable for delayed or undelivered messages.

Message frequency

You will typically receive messages only in connection with your bookings and related service communications—not on a fixed marketing schedule. Frequency depends on how often you interact with our services (for example, number of appointments or updates).

Support / contact

For help with this text message program or our services, contact us through the Contact section on our website, or call (334) 728-4742.

Opt-out and help

You can cancel SMS messages from us at any time. To opt out of receiving text messages, reply with STOP to any message. You will receive a one-time confirmation. After that, you will no longer receive SMS from this program unless you opt in again.

For additional support or information about the text program, reply with HELP or contact us using the support options above.

Terms URL

A current copy of these Terms (including this SMS disclosure) is available at: /terms-and-conditions

Third-party messaging

We may use messaging providers (such as Twilio) to deliver text messages. Your use of SMS is also subject to your mobile carrier's terms. For more details on responsible messaging practices, see Twilio's Messaging Policy.

Email communications

When you provide your email address during booking, we will send you a transactional confirmation email from noreply@browsbyaylin.com on behalf of Brows by Aylin. These emails confirm your appointment details (service, date, and time) and are sent solely in connection with your booking.

We do not send unsolicited marketing emails. If you receive an email from us and believe it was sent in error, please contact us using the details below. Email delivery is handled by Resend; your email address is shared with Resend only as necessary to transmit messages on our behalf.

Bookings and services

Appointments are subject to availability. Cancellations and rescheduling policies may apply as communicated at booking or by us. Service descriptions on our website are for general information; specific results vary by individual.

Website use

You agree not to misuse our website (including attempting to disrupt, scrape, or gain unauthorized access). We may suspend or restrict access where necessary to protect our services or users.

Limitation of liability

To the fullest extent permitted by law, Brows by Aylin is not liable for indirect, incidental, or consequential damages arising from your use of the site or services. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted.

Changes

We may update these Terms from time to time. The "Last updated" date at the top will change when we do. Continued use of our website, SMS program, or email communications after changes constitutes acceptance of the updated Terms, to the extent allowed by law.

Contact

Questions about these Terms? Reach us via the Contact page or call (334) 728-4742.