Privacy Policy

Last updated: March 23, 2026

Brows by Aylin ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, book services, contact us, or interact with our SMS or email notifications.

Information we collect

• Contact and booking details: Name, phone number, email address, appointment preferences, service selections, and messages you send through our forms.
• Usage data: Basic technical information such as browser type, device type, and pages visited, as commonly collected by web applications.
• SMS: If you opt in to text messages, we process your mobile number and message content as needed to send confirmations, reminders, and related notices.
• Email: If you provide your email address when booking, we process it to send a transactional appointment confirmation from noreply@browsbyaylin.com.

How we use information

We use your information to:

• Schedule, confirm, and manage appointments
• Send transactional SMS related to your bookings (where you have provided consent and as permitted by law)
• Send transactional confirmation emails when you provide your email address at booking
• Respond to inquiries submitted through our website
• Improve our website and customer experience
• Comply with legal obligations

Sharing of information

We do not sell your personal information. We may share information with service providers who help us operate our business—for example, scheduling, calendar, database, hosting, analytics, SMS delivery (Twilio), or email delivery (Resend)—only as needed for those services and subject to appropriate safeguards.

SMS and email communications

SMS: Transactional text messages about your appointments are sent based on your booking and applicable consent. If we send promotional texts, we will obtain express consent and honor opt-outs. You may opt out by replying STOP to any message.

Email: When you provide your email address at booking, we send a transactional appointment confirmation from noreply@browsbyaylin.com via Resend. We do not use your email address for marketing without your explicit consent.

For full program terms and SMS disclosures, see our Terms and Conditions.

Cookies and similar technologies

Our site may use cookies or similar technologies as needed for basic functionality and analytics. You can control cookies through your browser settings.

Data retention

We retain information for as long as necessary to provide services, meet legal requirements, and resolve disputes. Retention periods may vary by data type and context.

Security

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

Your choices

Depending on where you live, you may have rights to access, correct, or delete certain personal information, or to opt out of certain processing. To exercise these rights, contact us using the information below. For SMS, you may also reply STOP as described in our Terms.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date above.

Contact us

For privacy-related questions, contact us through the Contact page on our website or call (334) 728-4742.